Home About Us Our Quality Policy

Our Quality Policy

Our Quality Policy as the Management of Balçova Termal Otel;
-          To provide our guests with healthy, true, trustable, complete and on time service, in compliance with EU standards.
-          Integrate Management System and fulfilling legal obligations.
-          Constantly improving our physical quality and quality of service.
-          To use sources of our firm in a suitable and effective manner.
-          Protecting the environment by preventing pollution.
-          Providing healthy and secure environment to all of our shareholders with occupational health and safety awareness in mind.
-          To serve with the teamwork understanding that targets staff satisfaction.
-          To consult the union in corporate management.
-          To maintain our status as the “industry leader” by making a difference in our country, in the field of “Spa Cure Hotel” management.

Copyright © 2019 | Balcova Thermal Hotel | Web design Deltawebsistem
Room type
Entry date
Departure date
Name surname